Online Banking and Mobile App Updates

Online Banking and Mobile App Updates

Last updated on April 27, 2023

While many changes are happening within the operating system conversion, most of the features you enjoy with Online Banking and the Mobile App are not changing.

On May 1, 2023, here are the updates you will experience:

  • Online banking and the mobile app become person-centric, meaning our relationship is with the member, not the account
  • Joint-owners will need to create their own login to online and mobile banking to view 7 17 accounts they are associated with
  • New enrollment process to sign up for online and mobile banking with enhanced security questions
  • Members will see four-digit suffixes within online banking and the mobile app
    Description Old two-digit New four-digit
    Savings 123456-‍00 123456-‍0000
  • Members will have a simpler process for online loan applications, including personal information transferred automatically to pre-fill the application

Important and Timely Action Required for Quicken, QuickBooks and Mint Users
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Helpful tips for online banking users

Tips for members who want to hide accounts in online banking

Primary members using online banking see all their own accounts plus all the accounts in which they are joint-owners. If you would like to hide accounts you don’t want to see, please follow these steps:

  1. Login to NetWorth24 Online Banking from a computer
  2. Click on My Settings in the upper right corner of online banking
    "Image of navigation bar with My Settings"
  3. Scroll to the bottom of that page and select Rename & Hide your accounts
    Image of "Other settings" section to rename & hide your accounts
  4. To hide an account from view, uncheck the box under the column Show Account
    Image of area to reorder accounts