Contact Us

Have a question or need help?

  • Find answers to your questions
  • Get in touch with us

We want to hear from you

From branch support to business solutions and personal connection, use our toll-free number and speak to a representative

Teleservices Department (Call Center)

Monday - Thursday: 8 a.m. - 5:30 p.m.
Friday: 8 a.m. - 6 p.m.
Saturday: 9 a.m. - 1 p.m.

Main Phone Numbers

Corporate Operations Center

7 17 Credit Union
3181 Larchmont Ave. NE
Warren, OH 44483

Have questions or comments about 7 17? Fill out the form below.

The information you provide in the Contact Us form will be directed to a specific email box at the credit union. Because this email transmission is not secure, please do not send your account number, Social Security number, PIN number, log-in IDs or passwords through this Contact Us form. If you need to discuss sensitive information about your accounts, please call during normal business hours or by visiting your local branch.

  • My Question Applies To is a required field
  • First Name is a required field
  • Last Name is a required field
  • Phone Number is a required field
  • Email is a required field
  • Message is a required field
  • is a required field

Your feedback helps us maintain our excellent service. Please take a moment to let us know how we're doing!

  • Which office did you visit is a required field
How long did you wait for service?
    How would you rate your overall experience with 7 17 Credit Union?
            Please let us know if any of the members of our staff were especially helpful - tell us who they are and how they were helpful so we may recognize them
                • First Name is a required field
                • Last Name is a required field
                • Street Address is a required field
                • City is a required field
                • State/Region is a required field
                • Postal Code is a required field
                • Phone Number is a required field
                • Email is a required field
                • How would you like to be contacted? is a required field
                • is a required field

                Visa® Credit Cards

                To report lost or stolen cards:

                After-Hours Support:
                For credit card issues such as declined transactions, authorizations, and temporary blocks:

                Visa® Debit Cards or ATM Cards

                To report lost or stolen cards:

                1. Log into online banking or your mobile app and go to Debit Card Management
                2. During normal business hours, call:
                  Contact 7 17 at 800-775-7741.
                3. After-hours, call:
                  Dial toll-free: 800-472-3272

                Additional steps to take if your card has been lost or stolen:

                • If you believe your card has been stolen, file a police report.
                • Notify the three major credit bureaus in writing.

                Equifax, Inc.
                P.O. Box 740241
                Atlanta, GA 30374-0241
                800-525-6285

                Experian
                P.O. Box 9532
                Allen, TX 75013
                888-397-3742

                TransUnion Fraud Victim Assistance Division
                P.O. Box 6790
                Fullerton, CA 92834-6790
                800-680-7289

                Close or put restrictions on any accounts that you believe were tampered with.

                Protect yourself from identity theft. Federal law requires each of the major credit bureaus to provide you with a free copy of your credit report, at your request, once every 12 months to ensure that the information on all of your credit reports is correct and up to date.

                You can order your free annual credit report through a central website set up by the Federal Trade Commission (FTC): www.annualcreditreport.com. Be sure to go directly through the FTC site to get a free report. If you go to each of the individual credit bureau sites, you may be charged for your credit report.

                Free credit reports can also be ordered through a toll-free number, 877-322-8228, or by writing:

                Annual Credit Report
                Request Service
                PO Box 105281
                Atlanta, GA 30348-5281

                If you have already received your free credit reports for the year, but want to see another copy, you can order a copy of your credit report from each of the three major credit bureaus. Each credit bureau will charge you approximately $8-$9.

                Equifax
                P.O. Box 740241
                Atlanta, GA 30374-0241
                800-685-1111

                Experian
                P.O. Box 2104
                Allen, TX 75013
                888-EXPERIAN (888-397-3742)

                TransUnion
                P.O. Box 1000
                Chester, PA 19022 
                800-916-8800

                For more information on how you can protect yourself from identity theft, visit: https://consumer.ftc.gov/identity-theft-and-online-security/identity-theft.

                Due to security concerns, we cannot accept address changes by email, by fax or by phone.  To change your address, log into NetWorth24 Online Banking and select “My Settings”.  You can then click “Edit” next to your address and send us the update.  If you do not have NetWorth24, you can stop by one of our offices with your valid photo ID, or download our mail-in address change form.

                Our Routing and Transit Number is: 241282849