7 17 Successfully Completes Operating System Conversion

Important information about your joint accounts

Beginning with the introduction of our new operating system, your accounts will be focused on the ‘member’ instead of the account. That means in addition to your primary accounts, you will see all accounts you are associated with, like those joint accounts, all with your single login (i.e. joint owner, co-borrower, authorized signer, trustee, etc.).

Please be aware that all joint account holders can now view account details including transaction history from each of the primary owner’s accounts they are listed on when signing in using the primary owner’s online/mobile banking login beginning May 2, 2023.

We ask that you refrain from sharing your login ID and password with joint owners and instead ask that joint owners create their own separate and unique account login. This will help safeguard each member’s information on the account(s) in which more than one person is associated.

• Online Banking Updates
• Mobile Banking Updates
• Joint Ownership Login
• Person-Centric vs Account-Centric
• CALL24 Telephone Banking Update 
• Quicken™, QuickBooks™, QuickBooks Online™ and Mint™ - Action Required

• FAQs - Operating System Conversion

• Phone Number Change to 800-775-7741
• Overdraft Services Changes for Courtesy Pay
• Masked Account Numbers
• Four-Digit Suffix Numbers
• Seven Day a Week Processing