7 17 Credit Union Coronavirus Protocol

11/23/2021

Important Notice: Based on current recommendations and mandates from the state of Ohio and the Centers for Disease Control and Prevention, 7 17 Credit Union will no longer require fully vaccinated members to wear masks in our branches. Members who are not fully vaccinated should continue to wear a mask per the state and CDC guidelines. Please note that we are still asking all members to practice social distancing. We appreciate the understanding and cooperation of our members in helping us to keep one another and our broader communities safe.

All 7 17 branch locations are currently open. To reduce traffic in the branches, for the safety of members and staff, we encourage the use of drive-thrus, ATMs and PTMS, and onine and mobile banking options for routine transactions. We also request that members needing non-routine transactions make an appointment to meet with a Personal Service Representative.

For more than 60 years, 7 17 Credit Union has worked diligently to protect the financial well-being of our members. As a business and community employer, we also feel it is our responsibility to protect the physical well-being of our employees and our members while they are conducting business in our facilities. With the advent of the COVID-19 pandemic, this has never been more true or more challenging.

To learn more about our COVID-19 protocol while visiting branches, please visit the Branch Access Tab below.

7 17 Credit Union is continuing to monitor the national, state and local circumstances surrounding the spread of the coronavirus (COVID-19). With a focus on protecting our members and employees, we have been following the  CDC recommended guidelines for wellness and prevention, and taking steps to avoid potential disruptions of service to our members.

7 17 has a business continuity plan that is regularly reviewed and updated. Contingencies within the plan will be enacted as need arises. In the event that circumstances necessitate any changes in member service, we will notify members as quickly and effectively as possible. For the most up-to-date information, we recommend regularly checking our website at www.717cu.com.

7 17 remains committed to assisting our members and we appreciate your understanding and cooperation during this difficult time.

 
All 7 17 branch locations are currently open. To reduce traffic in the branches, for the safety of members and staff, we encourage the use of drive-thrus, ATMs and PTMS, and onine and mobile banking options for routine transactions. We also request that members needing non-routine transactions make an appointment to meet with a Personal Service Representative.

In addition to our traditional drive-thrus, our Warren (Larchmont), Canfield, Cortland, Canton, Austintown, Howland, Hubbard, Kent, Ravenna and Boardman drive-thrus offer Personal Teller Machines (PTMs) which provide extended hours and services via two-way video with a Personal Teller or members can use the machines in self-service mode. Members can also visit our free-standing Express PTM in Weathersfield Township, and our walk-up PTM in the new downtown Warren branch’s vestibule. Learn more about our PTMs.

COVID-19 related protocol:
  • Based on current recommendations and mandates from the state of Ohio and the Centers for Disease Control and Prevention, 7 17 Credit Union will no longer require fully vaccinated members to wear masks in our branches. Members who are not fully vaccinated should continue to wear a mask per the state and CDC guidelines. Please note that we are still asking all members to practice social distancing. We appreciate the understanding and cooperation of our members in helping us to keep one another and our broader communities safe.
  • Employees and members experiencing symptoms or feeling ill are asked to stay home.
  • The lobby has clearly marked areas for members to sit or stand to maintain social distancing. 
  • For security reasons, members and guest will be asked to briefly lower their masks.
  • Protective barriers have been added at teller stations and the desks of Personal Service Representatives for added protection.