Table of Contents |
|
|---|---|
USA Patriot Act - Notice
Important Information About Procedures for Opening a New Account:
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person or entity that opens an account.
What this means for you: If you open a personal account, we will ask for your name, address, taxpayer identification number, date of birth, and other information that will allow us to identify you. Additionally, we will take certain steps to verify your identity, such as asking for your driver's license or other identifying documents or checking other sources. Be assured that we recognize the importance of protecting your privacy and safeguarding the confidentiality of the information you provide to us.
You will need the following information in order to complete the application:
Government issued ID/Driver's License/State ID or Passport with current address
Your complete physical and mailing address
Social Security Number
Date of Birth
REGULATION E
ELECTRONIC FUND TRANSFER AGREEMENT AND DISCLOSURE
Purpose of This Section. As a consumer who uses electronic fund transfer (EFT) services, you have certain rights and responsibilities. These rights and responsibilities are defined by the Electronic Fund Transfer Act (15 U.S.C. 1693, Et seq.) and Regulation E. One requirement of this Act is that all financial institutions must make certain disclosures to all EFT users.
Definitions. For the purposes of this section, “Access Device” means any Card, electronic access device and/or any codes, passwords or personal identification numbers (PIN) that we issue to allow you to access and/or use any account or other services. With regard to online or internet transactions, an access device shall also include any computer, smartphone or other hardware used to make or process transactions.
A “Personal Teller Machine,” or “PTM” enables members to perform cash transactions and engage in more personalized activities with the assistance of remote tellers using an interactive video monitor. For the purposes of this section, a PTM we own or operate is considered an Automated Teller Machine (ATM) when transactions are initiated and conducted using an access device without the assistance of a Credit Union employee.
Transactions We Facilitate. This EFT Agreement and Disclosure applies to consumer accounts/ transactions and not business accounts/transactions. It governs the use of electronic fund transfer services (“EFT services”) available to consumers from the Credit Union. By performing any EFT services, you agree to the following terms. These EFT services may include: Direct Deposits, Telephone Transactions, Online Banking, Mobile Banking, Bill Pay Transactions, ACH & Wire Transfers, Pre-Authorized Payments, Electronic Check Conversions, ATM Transactions, and Point-of-Sale Transactions.
-
Direct Deposit
You may request that recurring deposits, such as direct deposit of wages, social security benefits, pension payments, dividend payments and similar regular payments, be deposited directly into your regular savings account or checking account. The entry may be transmitted through the ACH network. The New York state version of UCC4A is applicable unless otherwise disclosed.
-
Pre-Authorized Payments
You may arrange with some merchants, insurance companies, banks, credit unions, and other institutions to have your recurring bills paid automatically (a debit from your account) from your regular savings account or checking account.
-
Electronic Check Conversion/Electronic Returned Check Fees
If you pay for something with a check, you may authorize it to be converted to an electronic fund transfer. You may also authorize merchants to electronically debit your account for returned check fees. You are considered to have authorized these electronic fund transfers if you complete the transaction after being told (orally, posted or by a notice sent to you) that the transfers may be processed electronically or if you sign a written authorization.
-
ACH & Wire Transfers
You may initiate or receive credits or debits to your account through wire or ACH transfer. You agree that if you receive funds by a wire or ACH transfer, we are not required to notify you at the time the funds are received. Instead, the transfer will be shown on your periodic statement. We may provisionally credit your account for an ACH transfer before we receive final settlement. We may reverse the provisional credit or you will refund us the amount if we do not receive final settlement. When you initiate a wire transfer, you may identify either the recipient or any financial institution by name and by account or identifying number. The Credit Union (and other institutions) may rely on the account or other identifying number as the proper identification even if it identifies a different party or institution. We may accept on your behalf, payments to your account that have been submitted by Fed Wire and that are not subject to the Electronic Fund Transfer Act (“Regulation E”). Your rights and obligations with respect to such transfers shall be governed and construed in accordance with Regulation J, Funds Transfers through Fed Wire.
Whenever an ACH is used as part of a transaction that does not involve Fed Wire, the operating rules of the National Automated Clearing House Association (“NACHA”) will be applicable to ACH transactions involving your account. The cut-off time to send or receive a wire transfer is generally 4 p.m. on the business day the complete and correct wire information is provided to the Credit Union. When an outgoing wire is sent to a receiving institution, the Credit Union has no ability to control when the wire is received or posted to that account.
-
Telephone Transactions
-
You may call via telephone to have a TeleServices Representative transfer funds between accounts, request withdrawals or make loan payments from your: savings accounts, checking accounts, or money market accounts.
-
You may use your Credit Union CALL24 Telephone Banking System for the following transactions:
Inquire on deposit and loan account balances and history Transfer funds to/from share savings to/from any sub account Advance funds from a line of credit to related checking or savings account Make loan payments from related share or saving accounts (Credit Union loans only) Verify cleared Transactions / Checks Change ePIN (eServices personal identification number) NOTE: No money can be withdrawn or transferred from a certificate or an IRA via CALL24.
-
-
ATM Transactions
When you receive your Card and personal identification number (PIN), you may make the following transactions:
Get balance information on savings and checking accounts Make cash withdrawals from savings, checking or Line of Credit loan Make cash/check deposits to savings or checking Transfer money to/from savings to/from checking Advance funds from a Line of Credit loan to a related checking or savings account Make a payment from a related savings/checking account to a Line of Credit loan Transactions at non-Seven Seventeen Credit Union ATMs may be subject to a surcharge assessed by the ATM terminal owner or by the network used. In addition, a specific ATM or EFT network may not provide you with access to all of your accounts. Refer to your ATM & Visa Check (Debit) Card Agreement and Electronic Funds Transfer Disclosure (provided when you received your ATM/Visa Check card) for further terms, conditions and limitations that apply. You may also find this disclosure on our website or you can request that one be mailed to you.
-
Point-of-Sale Transactions
You may use your ATM/Visa Check (Debit) Card to purchase goods and services from merchants who have agreed to accept your Card as a means of payment. Purchases made with your Card are referred to as“Point-of-Sale (POS) Transactions”and will be charged against your primary checking account. Your Card can be used for POS transactions anywhere Visa Credit Cards are accepted.
-
Online Banking (NetWorth24), Mobile Banking and Bill Pay
Online/Mobile Banking: You may use your Credit Union NetWorth24 Online Banking and/or Mobile Banking App for the following transactions:
View deposit and loan account balances and history Transfer funds to/from share savings to/from any sub account Transfer funds to another member’s account Transfer funds to/from another financial institution account if you are the owner Advance funds from an open-ended loan (line of credit, Visa) to related checking or savings account Make loan payments to Credit Union loans from related checking or saving accounts Verify cleared transactions / checks Look up status / information on your loan and savings/checking accounts Deposit checks (Mobile Banking App only) Bill Pay Services: You may pay one-time and recurring bills through Online Banking’s Bill Payment Services. Payments may only be made from a checking account and you can use the service for the following transactions:
View pending payments and payment history Payee maintenance (add payee, update information for existing payee, etc.) Receive eBills and schedule payments Schedule payments to others you choose to pay
The Credit Union processes payments through a third party vendor and is not responsible for the timing of payments. Mail payments take longer than those sent electronically. The third party vendor determines which type of payment it will send. You must have sufficient funds in your account to cover the payment. The Credit Union is not responsible for late payments however, the third party vendor will cover late fees if scheduled properly. Refer to your Online Account Access Agreement and Electronic Funds Transfer Disclosure (provided when you sign up for this service) for further terms, conditions and limitations that apply. You may also find this disclosure on our website or request that one be mailed to you.
Right to Stop Pre-Authorized Payments
If you have arranged to make automatic regularly scheduled payments from your account we will stop these payments from your account if we receive a written or oral request to do so at least 3 business days before the payment is to be made. If you notify us by telephone, we may require you to provide us with a written request within 14 days. We are not obligated to honor a stop payment request that does not contain accurate information provided in a timely manner. Failure to provide accurate information in a timely manner may result in payment of the item. If we receive an accurate request to stop a payment at least 3 business days before the transfer is to be made and we do not stop the payment, we will be liable for your actual losses or damages. The Credit Union may charge a fee to stop payment as set forth in the Service Charge Schedule.
Notice of Varying Amounts: If these regular payments are to vary in amount, the person you are going to pay will tell you 10 days before each payment, when and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
Business Days
Our business days are Monday through Friday. Holidays are not included. You may call one of the numbers listed in the Credit Union Address and Telephone Numbers section for current hours at all locations.
In Case of Errors or Questions About Transactions
In case of errors or questions about your Electronic Fund Transfers (EFTs), contact us at once by calling 800-775-7741 or write us at Seven Seventeen Credit Union, Inc., 3181 Larchmont Ave. NE, Warren, Ohio 44483, as soon as you can if you think your statement or receipt is wrong or if you need more information about an EFT on the statement or receipt. We must hear from you no later than sixty (60) days after we send you the FIRST statement on which the problem appears. You should provide the following information: (1) Your name and account number; (2) Describe the error or the EFT you are unsure about and explain as clearly as you can why you believe there is an error or why you need more information; and (3) The dollar amount of the suspected error.
If you tell us orally, although we will begin the investigation, we may require that you send us your inquiry in writing within 10 business days. If we ask you to put your inquiry in writing and we do not receive it within 10 business days, we may not re-credit your account. We will tell you the results of our investigation within 10 business days after we hear from you and will correct the error within 1 business day after determining that an error occurred. If we need more time, however, we may take up to 45 days to investigate your inquiry. If we decide to do this, we will re-credit your account within 10 business days of receiving the error notice for the amount you think is in error, and will inform you within 2 business days after providing the provisional credit so that you will have the use of the money during the time it takes us to complete our investigation. We will correct the error, if any, within 1 business day after determining that an error occurred.
You will receive the results of the investigation within 3 business days after completing the investigation. If we decide that there was no error, we will send you a written explanation within 3 business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.
Special rules for new accounts. For transactions on accounts that have been opened for less than 30 calendar days, we will have 20 business days instead of 10 business days to re-credit your account and 90 calendar days instead of 45 business days, unless otherwise required by law, to investigate your complaint or question.
Responsibility for Transactions
You are responsible for all transaction you authorize or that you authorize another person to make using your EFT services under this Agreement. If you permit someone else to use one of your Access Devices, you are authorizing them to act on your behalf and you will be responsible for any transactions they authorize or conduct on any of your accounts. If the Account is a joint account, all transactions involving the Account are binding on all Account holders.
Your Liability For Unauthorized Transactions
If you believe your Access Device has been lost, stolen or compromised or that any other unauthorized transactions are taking place on your account, call or write us at the phone numbers or the address located in the section titled “In Case of Errors or Questions About Transactions”. Calling us is the most effective way to notify us of any potential unauthorized usage.
If an unauthorized transaction involves your ATM/Visa Check (Debit) Card, your liability may be limited to zero if certain conditions are met. For all other EFT unauthorized transactions, if you tell us within two (2) business days, you can lose no more than $50. If you DO NOT tell us within two (2) business days and we can prove that we could have prevented the unauthorized transaction if you had told us in time, you could lose as much as $500.
Also, if your statement shows Electronic Fund Transfers (EFTs) that you did not make, tell us immediately. If you do not notify us within sixty (60) days after the statement was mailed to you, you may not get back any money you lost after the sixty (60) days if we can prove that we could have stopped the funds from being taken if you had notified us in time. If a good reason (such as a long trip or a hospital stay) kept you from notifying us, we may extend the time period.
Documentation of EFTs
You can get a receipt at the time you make any transfer to or from your account using one of our automated teller machines or Point-of-Sale Terminals. You will also receive an electronic receipt that you can choose to print when you transfer money using NetWorth24 Online Banking. EFTs will be recorded on your periodic statement. You will receive a statement or notice of the availability of your statement monthly unless there is no transaction in a particular month. In any case, you will receive a statement or notice at least quarterly.
Liability for Failure to Complete Transactions
If we do not complete an Electronic Fund Transfer (EFT) to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your actual losses or damages. However, there are some exceptions. For instance, we will not be liable if:
- Through no fault of ours, you do not have available funds in your account to complete the transaction.
- The transaction would exceed the credit limit on your approved Line of Credit or Courtesy Pay Plus coverage.
- The ATM terminal where you are making the transaction does not have enough cash.
- The ATM or POS terminal or the system was not working properly and you knew this when you started the transaction.
- Circumstances beyond our control (such as a fire or flood) prevented the transaction despite reasonable precautions that we have taken.
- Your account has been closed or credit privileges have been terminated.
- The transaction would exceed limitations on dollar amounts of withdrawals.
- The funds in your account are subject to legal process or other encumbrance restricting the use of the funds.
- You attempt to complete a transaction at an ATM or POS terminal which is not a permissible transaction at such terminal. (See “ATM Transactions” section.)
- The transaction would exceed security limitations on the use of your Access Device.
- You have not properly followed instructions for operation of the ATM or system.
- Access to your account has been blocked after you have reported your Access Device lost or stolen or you use a damaged or expired Access Device.
- We have a reason to believe an Access Device has been compromised, or other actions/circumstances cause us to believe there is a possibility of unauthorized activity or other risk involving an Access Device we have issued.
- The transaction would exceed one of the established limits contained in this Agreement or by other Credit Union agreements.
- Any other exception that arises as stated in this Agreement or other Credit Union agreements.
Account Information Disclosure
We will disclose information to third parties about your account or the EFTs you make:
- Where it is necessary for completing the transactions; or
- In order to comply with government agency or court orders or other authorized legal process; or
- If you give us your written permission to do so; or
- In order to verify the existence and condition of the account for a third party, such as a merchant, credit bureau, or other financial institution.
Transaction Fees
Please refer to the Service Charge Schedule for applicable fees.
REGULATION CC
FUNDS AVAILABILITY DISCLOSURE
This Disclosure applies to all “transaction” accounts. Transaction accounts, in general, are accounts which permit an unlimited number of payments to third persons and an unlimited number of telephone and preauthorized transfers to your other accounts with us. Checking accounts are the most common transaction accounts. Feel free to ask us whether any of your accounts are covered by these rules.
Funds availability means your ability to withdraw funds from your account, whether those withdrawals are to be in cash, by check, automatic payment, or any other method we offer you for access to your account. If funds are not available to you on any given day, you may not withdraw the funds in cash and we may not use those funds to pay items that you have written or otherwise authorized. For example: deposit/check holds or pending debit card authorizations may cause funds to be unavailable. Your actual balance (shown on your statement) will not reflect these holds and/ or pending authorizations. Therefore, your available balance may be less than the actual balance in your account.
After we have made funds available to you, and you have withdrawn the funds or we have used the funds to pay checks or other items you have authorized, you are still responsible for any checks you deposit that are returned to us unpaid and for any other problems involving your deposit.
Determining the Availability of a Deposit.
The day funds become available is determined by counting business days from the day of your deposit. Every day is a business day, except Saturdays, Sundays, and federal holidays. On any business day you make a deposit at a branch or an ATM we own, or generally before 3:00 P.M. through Mobile Remote Deposit Capture, we will consider that day to be the day of your deposit for purposes of calculating when funds will become available. A deposit you send by mail is usually considered deposited on the business day it arrives, if it arrives by 1:00 P.M. A deposit you place in a night depository we own would generally be considered deposited on the first business day following the day it was placed in the depository. However, if you make a deposit on a non-business day, we will consider the deposit to have been made on the next business day. In all cases, availability of any deposit is subject to the balance in the account at the time of the deposit. If the balance is negative, available funds may be applied to that negative balance.
Immediate Availability for Certain Items.
The following types of deposits will usually be available for withdrawal immediately:
- Cash
- Electronic Deposits
- Wire transfers
- Checks drawn on 717 Credit Union
Next-Day Availability for Certain Items.
Funds from the following deposits are available by the first business day after the day of deposit:
- U.S. Treasury checks
- State and local government checks
- Cashier’s, certified, official, and teller’s checks
- Federal Reserve Bank checks, Federal Home Loan Bank checks, and postal money orders
Availability of Other Check Deposits.
The first $325 from a deposit of checks (other than those described above) will be available by the first business day after the day of your deposit. The remaining funds will be available by the second business day after the day of your deposit. Longer delays may apply – see section below.
Deposits at Automated Teller Machines.
The first $325 of your aggregate deposits (cash or checks) will be available for immediate withdrawal. If the total deposit is less than $325, the entire amount will be available immediately. The remaining funds from your deposit will be available for withdrawal on the second business day after the business day of deposit. Longer delays may apply – see section below. This rule does not apply at ATMs that we do not own or operate. Cash or check deposits made at ATMs not owned by us may not be available until the fifth business day after deposit. A Personal Teller Machine (PTM) we own or operate is considered an ATM when transactions are conducted without the assistance of a Credit Union employee.
Longer Delays May Apply.
In some cases, we will not make all of the funds that you deposit available to you on the first business day after the day of your deposit. However, the first $325 of your deposits will generally be available on the first business day after the day of deposit. If we are not going to make all of the funds from your deposit available on the first business day after the deposit (or in the case of an ATM deposit – on the second business day after the deposit), we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made in person at a branch, or if we decide to take this action after you have left the premises, we will mail you the notice by the first business day after we receive your deposit.
In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:
- We have reasonable cause to doubt the collectability of a check.
- You deposit checks totaling more than $6,725 on any one day.
- You redeposit a check that has been returned unpaid.
- You have overdrawn your account repeatedly in the last six months.
- There is an emergency, such as failure of communications or computer equipment.
Funds delayed for these reasons will generally be available no later than the seventh business day after the day of your deposit.
If you will need the funds from a deposit right away, you should ask us when the funds will be available.
Special Rules for New Accounts.
If you are a new member, the following special rules will apply during the first 30 days your account is open. Funds from electronic direct deposits, cash deposits and wire transfers into your account will usually be available on the day we receive the deposit. The first $6,725 of a day’s total deposits of cashier’s, certified, U.S. Postal Money Orders, and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions (i.e. checks must be made payable to you). The excess over $6,725 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $6,725 will not be available until the second business day after the day of your deposit. Funds from all other check deposits will be available on the ninth business day after the day of your deposit.
Foreign Checks.
Checks drawn on financial institutions located outside the U.S. (foreign checks) cannot be processed the same as checks drawn on U.S. financial institutions. Foreign checks are exempt from the policies outlined in this disclosure. Generally, the availability of funds for deposit of foreign checks will be delayed for the time it takes us to collect the funds from the financial institution upon which it is drawn. Foreign checks with no routing numbers and payable in foreign currency are not accepted for deposit. These items must be sent as a collection item and fees may apply (see Service Charge Schedule). Only foreign checks payable through a U.S. financial institution with routing numbers and payable in U.S. dollars will be available subject to the schedule described in this section.
REGULATION DD
TRUTH-IN-SAVINGS
The Credit Union’s payment of dividends is subject to the following earnings, payment, and balance requirements. Dividends mean any declared or anticipated earnings on a member’s account. For the purposes of this section, the word “disclosure” refers to the Truth-in-Savings disclosure that is provided upon account opening or may be requested at any time.
Rate Information.
The dividend rate and Annual Percentage Yield (APY) on your account are stated in the disclosure. The APY reflects the dividends to be paid on your account based on the dividend rate and the frequency of compounding for an annual period. On most deposit accounts, the dividend rate and APY may change at any time at the discretion of the Credit Union. On certificate accounts, the dividend rate and APY are fixed and will be in effect for the term of the account. The APY assumes that dividends will remain on deposit until maturity. Any withdrawals or fees assessed will reduce your earnings.
Rounding and Accuracy.
Rounding: The Annual Percentage Yield (APY), the Annual Percentage Yield Earned (APYE), and the dividend rate shall be rounded to the nearest one-hundredth of one percentage point (.01%) and expressed to two decimal places. For disclosures, the dividend rate may be expressed to more than two decimal places. Accuracy: The APY (and the APYE) will be considered accurate if not more than one-twentieth of one percentage point (.05%) above or below the APY (and the APYE).
Compounding and Crediting.
Dividends will be compounded and will be credited as stated in the disclosure. The dividend period for each of your accounts is stated in the disclosure. The dividend period begins on the first calendar day of the period and ends on the last calendar day of the period. If your account is closed or you make a withdrawal during a dividend period before dividends are credited, you may not receive accrued but uncredited dividends.
Balance Requirements and Computation Method.
Balance Requirements: Any minimum deposit to open an account and the minimum daily balance you must maintain to avoid service fees or to earn the Annual Percentage Yield stated for your account is set forth in the disclosure. If your account falls below a minimum required balance at any time during the period, your account may be subject to a service charge and may not earn dividends at the stated Annual Percentage Yield for the period in which you did not meet the requirement. Balance Computation Method: Dividends are calculated by the Daily Balance Method which applies a daily periodic rate to the balance in the account each day.
Accrual of Dividends.
Dividends will begin to accrue on both cash and noncash deposits (i.e. checks) on the business day you deposit such items to your account.
Fees and Charges.
The Credit Union may charge you service charges for account services provided by the Credit Union. The charges that may be assessed against your account are set forth on a separate Service Charge Schedule. The Credit Union may change the Service Charge Schedule at any time. You will be notified of such changes as required by law. If funds to cover fees are not available in your account, the fees may be deducted from other accounts on which you are an owner, or we may take your account negative, which may result in an NSF or Courtesy Pay fee if a subsequent item attempts to clear.
Transaction Limitations.
In addition to any other applicable limitations described in this Agreement (i.e. Section 6E - Transfer and Withdrawal Limitations), no member may withdraw any amount on deposit below the amount of their primary or contingent liability to the Credit Union if they are delinquent as borrower, co-maker, or guarantor, without the Credit Union’s written permission. Further, if your account(s) are pledged to us to secure any loan obligation, you will be required to renew any pledged account or leave the funds on deposit with us until the loan is paid or we specifically release the funds. You may not make deposits into a certificate account until the maturity date. After dividends have been credited to your account, you may withdraw dividends in any amount.
Nature of Dividends.
The Credit Union pays dividends from current income and available earnings after required transfers to reserves at the end of the dividend period, therefore dividends are not guaranteed. The dividend rate and Annual Percentage Yield stated in the disclosure are prospective rates and yields the Credit Union anticipates paying for the applicable dividend period.
Deposit Insurance.
Member deposits in this Credit Union are federally insured by the National Credit Union Administration (NCUA) up to $250,000. IRA deposits are separately insured by NCUA up to $250,000.
Other Terms and Conditions.
Zero balance accounts may be closed and removed from the system, without notice, if there has been no activity for six (6) months.
Membership Par Value Requirement.
The Par Value of a membership share is $5.00 and must be fully paid at the time of account opening to become a member. The Credit Union may use this par value to pay fees or other obligations. If your minimum balance falls below $5.00, the Credit Union has the right to transfer funds from other available sources to restore this par value requirement. Membership with voting rights is retained regardless of whether the minimum par value is maintained in the membership share account.
SUBSTITUTE CHECK POLICY DISCLOSURE
Substitute Checks.
To make check processing faster, federal law permits banks to replace original checks with “substitute checks.” These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check.
Some or all of the checks that you receive back from us may be substitute checks. This notice describes rights you have when you receive substitute checks from us. The rights in this notice do not apply to original checks or to electronic debits to your account. However, you have rights under other law with respect to those transactions.
Rights Regarding Substitute Checks.
In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account (for example, if you think that we withdrew the wrong amount from your account or that we withdrew money from your account more than once for the same check). The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawal (e.g. NSF or Courtesy Pay fees).
The amount of your refund under this procedure is limited to the amount of your loss or the amount of the substitute check, whichever is less. You also are entitled to dividends on the amount of your refund if your account earns dividends. If your loss exceeds the amount of the substitute check, you may be able to recover additional amounts under other law.
If you use this procedure, you may receive up to $2,500 of your refund (plus dividends if your account earns dividends) within 10 business days after we received your claim and the remainder of your refund (plus dividends if your account earns dividends) not later than 45 calendar days after we received your claim. We may reverse the refund (including any dividends on the refund) if we later are able to demonstrate that the substitute check was correctly posted to your account.
To Make a Claim For a Refund.
If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your account, please contact us by calling or visiting any Seven Seventeen branch or by mail at Attn: Payment Solutions, Seven Seventeen Credit Union, 3181 Larchmont Avenue, NE, Warren, OH 44483. You must contact us within 40 calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or the account statement showing that the substitute check was posted to your account, whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances.
Your claim must include:
- A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect).
- An estimate of the amount of your loss.
- An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss.
- A copy of the substitute check and/or the following information to help us identify the substitute check: the check number, the name of the person to whom you wrote the check, and the amount of the check.

Electronic Documents and eStatements Agreement and Consent (“Agreement”)
By accepting this Agreement, you (“you,” “your,” “Member”) agree and consent to the electronic transmission, access, or viewing of 7 17 Credit Union (“we,” “us,” “our,” “Financial Institution”) online documents and disclosures. The eStatements Web Site ("Service") is an online eStatements and electronic document viewing product (“System”) provided by 7 17 Credit Union and its Licensor, Diamond. Accepting this disclosure (by clicking “I Agree” below) will discontinue mail delivery of your 7 17 Credit Union account related documents that we provide electronically. Alternatively, you will receive an email notification each time a document is available online.
The Electronic Signatures in Global and National Commerce Act ("E-SIGN") gives consumers certain rights if they elect to receive consumer statements, notices and disclosures in electronic form. You may not consent to receive electronic disclosures until we have provided you with this notice, which explains your rights under E- SIGN. You must read and accept the terms and conditions outlined herein (by clicking “I Agree” below) before you receive your 7 17 Credit Union documents electronically. Please read this notice carefully, and contact us if you have any questions.
By accessing or using the Service, you agree to be bound by the terms and conditions contained herein. If you do not accept the terms and conditions of this Agreement, you may not access or use the Service. The Financial Institution may modify this Agreement from time to time, and such modifications shall be effective immediately upon posting of the modified Agreement. By continuing to access or use the Service following such modifications, you agree to be bound by the modified Agreement.
Information
We are providing you with access to various types of information through the Service which may include, without limitation, your account and other financial information directions (the "Information") solely for your own use and not for further redistribution. The Information is the Financial Institution's property and is protected by applicable law. We reserve any rights not expressly granted herein. The Financial Institution does not warrant or guarantee such accuracy or timeliness.
The types of account related documents you consent to receive electronically include, but are not limited to:
- Member Account Statements
- Annual Tax Statements
- Credit Card Statements
- Escrow Annual Statement
- Deposit and Loan Account Related Notices
- Loan Billing Statements
- General Account Notices, which may include, but are not limited to:
- 7 17 Credit Union Privacy Policy
- 7 17 Credit Union Service Charge Schedule
- Changes in Terms
- Billing Error Rights
The credit union may electronically deliver other documents not on this list or may discontinue delivering electronic documents on this list at our discretion.
Availability/Interruption
The Service and System are available through your Equipment or Computer when it has an active connection to the Internet. The Service is subject to transmission limitation or interruption. You acknowledge and agree that we are not responsible for performance degradation and delays due to conditions on the Internet or due to the Equipment, your Computer or actions of the Content or Technology Providers. You acknowledge that the Financial Institution shall not be liable to you if the Service in a given location is not available. If the Service is not available within your intended location, you agree that your sole remedy shall be to terminate this Agreement.
Password and Security for Direct Access Users
Direct Access users are individuals who have been issued a username and password to access 7 17 Credit Union e-Statements without the use of Networth24 Online Banking. Direct Access users will need to use the login link located on our website to view their eStatements. After the initial login, the Service will be accessible through a password chosen by you. You agree not to give or make available your password to any unauthorized individuals. If you believe that your password has been lost or stolen or that someone may attempt to use your password without your consent, you must notify the Financial Institution at once. Direct Access is not an option for users enrolled in Networth24 online banking. New users are required to enroll and view their eStatements using NetWorth24 online banking.
Use of Service/Equipment
You must not restrict or inhibit any other user from using the Service. You may not use the Service to send any unlawful, fraudulent, libelous, defamatory, obscene, pornographic, threatening, offensive, or otherwise objectionable information of any kind. You may not use the Service to conduct any illegal activity or solicit the performance of any illegal activity, including without limitation the U.S. export control laws and regulations.
Consent to Electronic Contracting
You also agree that the Financial Institution may make agreements with you concerning the Service by electronic means. All agreements entered into by electronic means will be deemed valid, authentic and shall have the same legal effect as agreements entered into on paper. You will be deemed to have received any electronic messages sent to you if such messages are sent to the latest e-mail address you have provided to the institution. You further agree that electronic copies of communications are valid as "originals" and you will not contest the validity of the electronic copies, absent proof of altered data or tampering. This consent to the use of electronic agreements and communications shall apply to all agreements and communications made in conjunction with this agreement and the Service.
Consent to Electronic Disclosures
If you agree by clicking “I Agree” below, you will receive communications and disclosures from the Financial Institution regarding the Service only in electronic form (not in paper) and you agree not to circumvent receiving any messages. At no time does a paper communication sent from the Financial Institution alter this agreement. You promise to inform us promptly in writing of any change in your e- mail address or your U.S. Mail address. You may choose to receive a copy of this Agreement and any other related communications in paper format, and you have the right to withdraw your consent to entering into electronic agreements and receiving electronic communications and disclosures; however, paper format may not always be available and, if available, may be subject to fees.
How to Withdraw Consent and Update Contact Information
You have the right or option to have consumer disclosures, notices, and statements provided to you in paper form. You may withdraw your consent for the provision of electronic disclosures, notices, and statements at any time. This consent to receive disclosures applies to all consumer disclosures, notices and statements provided to you by the Credit Union. If you do withdraw your consent, consumer disclosure, notices, and statements will be provided to you in paper form. Please check the Credit Union’s Service Charge Schedule for any fees associated with receiving these documents, or copies of these documents, in paper form.
To withdraw your consent for electronic documents: On the eStatements Home Page, choose “Settings,” then “Change Opt-In Preferences,” and then select “Paper Statements” for any document types you would like to receive as paper. You can also send an email request to [email protected].
To update your email address: If you change your e-mail address or it is disabled for any reason, it is your responsibility to notify us so that we may change the location to where we send your notifications when eStatements or disclosures become available for viewing. If you have not already supplied 7 17 Credit Union with your current email address, are unsure of what is on record, or wish to update your email address, you can log in to online banking, select "My Settings" to verify or edit your email address or in the mobile app, select “More” and “Settings” to verify or edit your email address. If you do not have access to online banking, you may update your email address by going to the eStatements Home Page and choosing “Settings” then “Email Address” and enter your new email address twice (for confirmation).
Hardware and Software Requirements
In order to consent to the electronic delivery and receipt of consumer disclosures, notices, statements, and any other documents that would otherwise be provided to you in paper form, you will need the following hardware and software requirements: you must have a personal computer equipped with a 128- bit JavaScript enabled Browser, Internet access, and a valid e-mail account supported by software to enable you to receive e-mail messages. In order to store agreements and communications made electronically, you need to have a printer connected to your computer so that you can print such agreements or communications, or you need to have a hard drive or disk drive to download such agreements or communications electronically. View our current list of operating system and browser requirements. By clicking “I Agree” below you hereby attest that you have the required computer hardware and software to access the software and service.
Charges
As a customer of the Service, you will not be charged by the Financial Institution for receiving an eStatement electronically. As part of the Service, the Financial Institution will provide a history of prior month's statements for you to review and print as needed (36 months of history will be available as your statements and notices accumulate). There may be a charge for additional transactions, including a request for a paper copy of your statement from the Financial Institution, and other optional services.
Error Resolution Notice
If you feel there is an error on your statement, please read our Error Resolution Notice for information or contact the Credit Union directly.
Exclusion of Warranties
THE FINANCIAL INSTITUTION IS PROVIDING THE SERVICE "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON INFRINGEMENT AND TITLE. THE FINANCIAL INSTITUTION DOES NOT WARRANT THAT THE SERVICE IS ERROR-FREE, OR THAT ACCESS TO AND USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
Limitation of Liability
IN NO EVENT SHALL THE FINANCIAL INSTITUTION OR ITS LICENSORS OR SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES) ARISING OUT OF THE DELIVERY, PERFORMANCE, OR USE OF THE SERVICE, WHETHER INCURRED BY YOU OR ANY THIRD PARTY, EVEN IF THE FINANCIAL INSTITUTION OR ITS LICENSORS OR SUPPLIERS HAVE BEEN ADVISED OR MAY OTHERWISE KNOW OF THE POSSIBILITY OF SUCH DAMAGES. IF ANY LIABILITY IS IMPOSED ON THE FINANCIAL INSTITUTION, ITS LICENSORS OR SUPPLIERS, THE FINANCIAL INSTITUTION AND ITS LICENSORS OR SUPPLIERS TOTAL LIABILITY TO YOU OR ANY THIRD PARTY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE.
Some jurisdictions prohibit exclusion or limitation of liability for implied warranties or consequential or incidental damages, so the above limitation may not apply to you. You may also have other legal rights that vary from jurisdiction to jurisdiction.
THE FOREGOING SHALL CONSTITUTE THE FINANCIAL INSTITUTION'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY HEREUNDER.
Assignment
You may not assign this Agreement to any other party. The Financial Institution may assign this Agreement to any future, directly or indirectly, affiliated company. The Financial Institution may also assign or delegate certain of its rights and responsibilities under this Agreement to independent contractors or other third parties.
General
This Agreement is governed and shall be construed in accordance with the laws of the State of Ohio, excluding its choice of law rules. This Agreement constitutes the entire agreement and supersedes any prior agreements or understandings, oral or written, between The Financial Institution and you concerning the Service and may only be amended in a writing signed by both parties. Failure or delay in enforcing any right or provision of this agreement shall not be deemed a waiver of such provision or right with respect to any subsequent breach or a continuance of an existing breach. If any provision of this Agreement shall be held to be unenforceable that provision will be enforced to the maximum extent possible, and the remaining provisions of this Agreement will remain in full force and effect.
Seven Seventeen Credit Union3181 Larchmont Ave. NE
Warren, OH 44483-2498
800-775-7741
www.717cu.com
Service Charge Schedule
Effective Date: February 1, 2026
| PRODUCT/SERVICE | DESCRIPTION | FEE |
|---|---|---|
| Account & Check Reconciliation | Per 1/2 hour minimum - per employee | $ 12.50 |
| ATM/VISA Check Card | 7 17 ATM Transaction* | FREE |
| Foreign ATM transaction (excluding MoneyPass) | $ 1.50 ** | |
| Replacement card | $5.00 | |
| Priority Card Fee | $25.00 | |
| Basic Checking | Per Month | $ 5.00 |
| Benefits Plus Checking **** | Per month | $ 7.95 |
| Benefits Plus Savings | Value-added benefits without a checking account (per month) | $ 7.95 |
| Copies | Documents (per page) | $0.15 |
| IRS 1098 or 1099 forms (each) | $3.00 | |
| Personal/Corporate checks (each) | $3.00 | |
| Corporate Check | Member/Shared-Branching guest — payable to self or $1,000+ payable to a 3rd party | FREE |
| Member/Shared-Branching guest — under $1,000 payable to a 3rd party | $ 5.00 | |
| Non-member | $ 30.00 | |
| Stop Claim and/or Reissue | $ 10.00 | |
| Courtesy Pay / Courtesy Pay Plus | All checking accounts (except Basic Checking) — per item greater than $5 that takes the account negative Covers checks, POS, ATM Debit or other debit/credit item on a checking account |
$ 19.95 |
| Electronic Funds Transfer (ACH) Origination | One-Time ACH loan payment via phone — using external savings/checking acct | $ 5.50 |
| One-Time ACH loan payment via phone — using a debit card | $9.50 | |
| One-Time ACH loan payment via Online/Mobile Banking — using external savings/checking acct | FREE | |
| One-Time ACH loan payment via Online/Mobile Banking — using a debit card | $ 4.00 | |
| Recurring ACH Loan Payment (setup on Phone, Online/Mobile Banking) — using external savings/checking acct | FREE | |
| Recurring ACH Loan Payment — using a debit card | N/A | |
| Fax Service | Domestic (per page) | $ 3.00 |
| International (per page) | $ 5.00 | |
| Foreign Item Collection | Canadian Item (not in US Funds) | $ 1.50 |
| Other Foreign Item (not in US Funds) | $ 40.00 | |
| Inactive Account Charge | ||
| Certified Mailing Fee | $20.00 | |
| Escheatment Fee | $20.00 | |
| Levies/Attachments/Garnishments | Each | $ 75.00 |
| Membership | To establish membership for a Cosigner, Comaker, or Coborrower. | $ 5.00 |
| NSF Checks or Negative Balance on Electronic Transfers | NSF returned items — per item greater than $5 that takes the account negative | $ 35.00 |
| Remove Joint Owner | If not using the Consent & Release form | $ 15.00 |
| Reopen Account | Membership Reinstatement Fee (if closed by 717) | $ 25.00 |
| Checking Reapplication Fee (if closed by 717) | $ 30.00 | |
| Membership Reopen Fee (if closed by member in the past 6 months) | $ 10.00 | |
| Research | Per 1/2 hour minimum — per employee | $ 12.50 |
| Copy charge per page | $ .15 | |
| Safe Deposit Box *** (new box rentals after Jan. 1, 2023) |
Annual Fee — 3" × 5" box | $ 30.00 |
| Annual Fee — 3" × 10" box | $ 50.00 | |
| Annual Fee — 5" × 5" box | $ 40.00 | |
| Annual Fee — 5" × 10" box | $ 70.00 | |
| Annual Fee — 10" × 10" box | $ 120.00 | |
| Drilling Fee | $ 150.00 | |
| Late fee (after 30 days) | $ 10.00 | |
| Late fee (after 90 days) | $ 25.00 | |
| Lost Key Fee | $ 25.00 | |
| Statement Returned | Savings Account or Credit Card | $ 30.00 |
| Stop Payment (request to not pay a check) | To place order (Check, ACH, Debit, Bill Payment) | $ 35.00 |
| Temporary Checks | Per page | $ 2.00 |
| Transaction History (system print) & Statement Copy | System printout back to last available statement — per suffix | $ 1.00 |
| PDF statement copy printout — per statement | $ 2.00 | |
| Additional charge if mailed | $ 1.00 | |
| Verification of Deposit (VOD) | By another financial institution | $ 10.00 |
| Visa Credit Cards | Replacement Card | $ 5.00 |
| Priority Card Fee | $ 15.00 | |
| Wires — Domestic | Incoming | $ 15.00 |
| Outgoing | $ 25.00 | |
| If incorrect wiring instructions, an additional | $ 25.00 | |
| Wires — Foreign | Incoming | $ 20.00 |
| Outgoing | $ 50.00 | |
| If incorrect wiring instructions, an additional | $ 25.00 |
Funds for fees not available in your account may be taken from any account on which you are an owner. We reserve the right to transfer funds to your savings account from any account on which you are an owner, in order to maintain the minimum deposits as required by the Credit Union Code of Regulations.
* Other financial institutions may charge an additional surcharge for using their ATMs.
** A service fee of $1.50 will be charged and appear on your 7 17 account statement, not on your ATM receipt.
*** Seven Seventeen Credit Union is required to collect state and local sales tax on your safe deposit box.
**** Benefits Plus fee is also available on WOW or Basic Checking at same monthly charge.
Truth-In-Savings Account Disclosures
| Feature | Savings Accounts | Checking Accounts | ||||||
|---|---|---|---|---|---|---|---|---|
| Effective Date: 03/02/2026 | Savings Account | Christmas Club Account | EZ Savings Account | Velocity Savings Account | Free Checking Account | Benefits Plus Checking | Basic Checking | WOW Checking |
| Account(s) Selected | Selection indicator (non-interactive) | Selection indicator (non-interactive) | Selection indicator (non-interactive) | Selection indicator (non-interactive) | Selection indicator (non-interactive) | Selection indicator (non-interactive) | Selection indicator (non-interactive) | Selection indicator (non-interactive) |
| DIVIDEND INFORMATION | ||||||||
| Dividend Rate | 0.08 | 0.08 | 0.08 | 0.08^/3.45^^ | None | 0.05 | None | 0.00*/1.99**/0.05*** |
| Annual Percentage Yield | 0.08 | 0.08 | 0.08 | 0.08^/3.50^^ | None | 0.05 | None | 0.00*/2.00**/0.05*** |
| Compounding Frequency | Quarterly | Quarterly | Quarterly | Monthly | N/A | Quarterly | N/A | Monthly |
| Crediting Frequency | Quarterly | Quarterly | Quarterly | Monthly | N/A | Quarterly | N/A | Monthly |
| Dividend Period | Quarterly | Quarterly | Quarterly | Monthly | N/A | Quarterly | N/A | Monthly |
| BALANCE REQUIREMENTS | ||||||||
| Minimum Balance to Open | $5.00 | $0.00 | $0.00 | $0.00 | $25.00 | $25.00 | $25.00 | $25.00 |
| Minimum Daily Balance to avoid a Service Charge | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Minimum Daily Balance to obtain the APY | $50.00 | $50.00 | $50.00 | $ .01 | N/A | $ .01 | N/A | $ .01 |
| Balance Computation Method | Daily Balance | Daily Balance | Daily Balance | Daily Balance | N/A | Daily Balance | N/A | Daily Balance |
| TRANSACTION LIMITATIONS | ||||||||
| Do account transfer limitations apply? | Yes | Yes | Yes | Yes | No | No | No | No |
- RATE INFORMATION. The dividend rate and Annual Percentage Yield (APY) on your account(s) are set forth above. The APY reflects the dividends to be paid on your account(s) based on the dividend rate and frequency of compounding for an annual period. The dividend rate and APY for the account(s) you have are variable and may change at any time at the discretion of the Credit Union. The APY assumes all credited dividends remain on deposit with and withdrawals of fees assessed will reduce earnings.
- ROUNDING AND ACCURACY. Rounding: The Annual Percentage Yield (APY), Annual Percentage Yield Earned (APYE), and the dividend rate shall be rounded to the nearest one-hundredth of one percentage point (.01%) and expressed to two decimal places. For disclosures, the dividend rate may be expressed to more than two decimal places. Accuracy: The APY (and the APYE) will be considered accurate if not more than one-twentieth of one percentage point (.05%) above or below the APY (and the APYE).
- COMPOUNDING AND CREDITING. Dividends will be compounded and credited at the frequency shown in the table above. The dividend compounding period for each account is set forth above. The dividend period begins on the first calendar day of the dividend period and ends on the last calendar day of the dividend period. If you close your account before accrued dividends are credited, you may not receive accrued but uncredited dividends.
- BALANCE REQUIREMENTS AND COMPUTATION METHOD. Balance Requirements: Any minimum deposit to open an account and the minimum daily balance you must maintain to avoid service fees or earn the Annual Percentage Yield (APY) stated for your account is set forth in the table above. If your account falls below the minimum balance requirement at any time during the period, your account may be subject to a service charge and may not earn dividends at the stated APY for the period in which you do not meet the requirement. Balance Computation Method: Dividends are calculated by the Daily Balance Method, which applies a daily periodic rate to the balance in your account each day.
- ACCRUAL OF DIVIDENDS. Dividends will begin to accrue on both cash and noncash deposits (i.e. checks) on the business day you deposit such items to your account.
- FEES AND CHARGES. See the Service Charge Schedule for a list of fees and charges that may be assessed against your account. If funds to cover fees are not available in this account then fees may be deducted from other accounts on which you are an owner.
- TRANSACTION LIMITATIONS. In addition to any transfer limitations described in your Membership Agreement, no member may withdraw any amount on deposit below the amount of their primary or contingent liability to the Credit Union if they are delinquent as borrower. co-maker, or guarantor, without the Credit Union's written permission. If your account(s) are pledged to us to secure any loan obligation, you will be required to renew any pledged account or leave the funds on deposit with us until the loan is paid or we specifically release the funds.
- NATURE OF DIVIDENDS. The Credit Union pays dividends from current income and available earnings after required transfers to reserves at the end of a dividend period, therefore dividends are not guaranteed. The dividend rate and Annual Percentage Yield stated above areprospective rates and yields the Credit Union anticipates paying for the applicable dividend period.
- DEPOSIT INSURANCE. Member deposits in this Credit Union are federally insured by National Credit Union Administration (NCUA) up to $250 ODO. IRA deposits are separately insured by NCUA up to $250.000.
- OTHER TERMS AND CONDITIONS. Zero balance accounts may be closed and removed from the system, without notice, if there has been no activity for six (6) months.
- MEMBERSHIP PAR VALUE REQUIREMENT. The Par Value of a membership share is $ 5.00 and must be fully paid at the time of account opening to become a member. The Credit Union may use the par value to pay fees or other obligations if your minimum balance falls below $5.00. The Credit Union has the right to transfer funds from other available sources to restore this par value requirement. Membership with voting rights is retained regardless of whether the minimum par value is maintained in the membership share account.
WOW Checking Qualification Terms:
* For any balance when account requirements are not met (see below.)
** For balances $.01-$25,000 and account requirements are met (see below.)
***For balances $25,000.01 and greater and account requirements are met (see below.)
Account Requirements to obtain the listed rate above and up to $25.00 in ATM/Debft card transaction charge rebates:
- Direct Deposit one time per month of $200.00 or more into this WOW account (waived for edge members - the edge is designed for members 18-25 years of age. Ask for detaiIs)
- eStatements (must have valid email address)
- NetWorth24 (Online Account Access) with at least one online transaction on this WOW account per month
- 15 Debit Card point-of-sale transactions on this WOW account per month (which must be transmitted by the merchant and posted by close of business on the last business day of each month)
Velocity Savings Qualification Terms:
Not available for Minors or Rep payees of Business accounts/members.
APY = Annual Percentage Yield. Rates, APY, and account requirements are subject to change at any time without notice.
Velocity Savings Qualification Terms:
^ For balances $0.01 to $4,999.99 and for any balance when monthly account requirements are not met (see below).
^^ For balances $5,000.00 and greater when monthly account requirements are met (see below).
Monthly Account Requirements to obtain the rate listed above:
Direct Deposit totaling $1,000 or more in aggregate must post during the month into any 7 17 account on which you are a primary or joint owner.
eStatements (must be enrolled with valid email address for membership account)
Net balance increase of $250 or more in the Velocity Saving Account. A net balance increase means your current balance at the time of the dividend calculation (last day of current month) has increased by at least $250 over your ending balance from the previous month
High Yield Money Market Account Disclosure
Effective Date: March 2, 2026
| Variable rates based on Daily Balance: | ||||||
|---|---|---|---|---|---|---|
| DIVIDEND INFORMATION | $0.01 to $24,999.99 | $25,000 to $49,999.99 | $50,000 to $99,999.99 | $100,000 to $199,999.99 | $200,000 to $499,999.99 | $500,000 or greater |
| Dividend Rate | 0.08% | 1.98% | 2.08% | 2.18% | 2.28% | 3.93% |
| Annual Percentage Yield | 0.08% | 2.00% | 2.10% | 2.20% | 2.30% | 4.00% |
| Compounding Frequency | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly |
| Crediting Frequency | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly |
| Dividend Period | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly |
| Item | Value |
|---|---|
| BALANCE REQUIREMENTS | |
| Minimum Balance to Open | $0.00 |
| Minimum Daily Balance to avoid a Service Charge | N/A |
| Minimum Daily Balance to obtain the APY | $ .01 |
| Balance Computation Method | Daily Balance |
| TRANSACTION LIMITATIONS | |
| Do account transaction limitations apply? | Yes |
RATE INFORMATION - The dividend rate and Annual Percentage Yield (APY) on your account are set forth above. The APY reflects the dividends to be paid on your account based on the dividend rate and frequency of compounding for an annual period. The APY assumes that dividends will remain on deposit. Any withdrawals or fees assessed will reduce earnings. The dividend rates and APY are variable and may change at any time at the discretion of the Credit Union.
ROUNDING AND ACCURACY - Rounding: The Annual Percentage Yield (APY), the Annual Percentage Yield Earned (APYE), and the dividend rate shall be rounded to the nearest one-hundredth of one percentage point (.01%) and expressed to two decimal places. For disclosures, the dividend rate may be expressed to more than two decimal places. Accuracy: The APY (and the APYE) will be considered accurate if not more than onetwentieth of one percentage point (.05%) above or below the APY (and the APYE).
COMPOUNDING AND CREDITING - Dividends will be compounded and credited at the frequency stated in the table above. The dividend period is set forth above. The dividend period begins on the first calendar day of the dividend period and ends on the last calendar day of the dividend period. If you close your account before accrued dividends are credited, you may not receive accrued but uncredited dividends.
BALANCE REQUIREMENTS AND COMPUTATION METHOD - Balance Requirements: Any minimum deposit to open an account, and the minimum daily balance you must maintain to avoid service fees and to earn the Annual Percentage Yield (APY) stated for your account is set forth in the table above. If your account falls below these balance requirements at any time during the period, your account may be subject to a service charge or may not earn dividends at the stated APY for the period in which you did not meet the requirement. Balance Computation Method: Dividends are calculated by the Daily Balance Method, which applies a daily periodic rate to the balance in your account each day.
ACCRUAL OF DIVIDENDS - Dividends will begin to accrue on both cash and noncash deposits (e.g., checks) on the business day you deposit such items to your account.
FEES AND CHARGES - See the Service Charge Schedule for a list of fees and charges that may be assessed against your account
TRANSACTION LIMITATIONS - In addition to any transfer limitations described in your Membership Agreement, no member may withdraw any amount on deposit below the amount of their primary or contingent liability to the Credit Union if they are delinquent as borrower, co-maker, or guarantor, without the Credit Union's written permission. If your account is pledged to us to secure any loan obligation, you will be required to renew any pledged account or leave the funds on deposit with us until the loan is paid or we specifically release the funds.
NATURE OF DIVIDENDS - The Credit Union pays dividends from current income and available earnings after required transfers to reserves at the end of a dividend period, therefore dividends are not guaranteed. The dividend rate and Annual Percentage Yield stated above are prospective rates and yields the Credit Union anticipates paying for the applicable dividend period.
DEPOSIT INSURANCE - Member deposits in this Credit Union are federally insured by National Credit Union Administration (NCUA) up to $250,000. IRA deposits are separately insured by NCUA up to $250,000.
OTHER TERMS AND CONDITIONS - Zero balance accounts may be closed and removed from the system, without notice.
Truth in Savings Disclosure for Certificates and IRA Certificates
Rate Information
The dividend rate and Annual Percentage Yield (APY) on your certificate is set forth on your maturity notice. The APY reflects dividends to be paid on your certificate based on the dividend rate and frequency of compounding for an annual period. The dividend rate and APY are fixed and will be in effect for the term of the certificate. The APY assumes that dividends will remain on deposit until maturity. Any withdrawal or fees assessed will reduce earnings.
Rounding and Accuracy
Rounding: The Annual Percentage Yield (APY), the Annual Percentage Yield Earned (APYE), and the dividend rate shall be rounded to the nearest one-hundredth of one percentage point (.01%) and expressed to two decimal places. For disclosures, the dividend rate may be expressed to more than two decimal places. Accuracy: The APY (and the APYE) will be considered accurate if not more than one-twentieth of one percentage point (.05%) above or below the APY (and the APYE).
Compounding and Crediting
Dividends will be compounded and credited quarterly. The dividend period for each certificate begins on the first calendar day of the dividend period and ends on the last day of the dividend period. If you close your certificate before accrued dividends are credited, you may not receive accrued but uncredited dividends.
Balance Requirements and Computation Method
Balance Requirements: The minimum deposit to open a certificate or IRA certificate and the minimum balance you must maintain to earn the annual percentage yield stated for your account is $500. Balance Computation Method: Dividends are calculated by the Daily Balance Method which applies a daily periodic rate to the balance in the account each day.
Accrual of Dividends
Dividends will begin to accrue on both cash and noncash deposits (checks) on the business day you deposit such items to your account.
Fees and Charges
See the Service Charge Schedule for a list of fees and charges that may be assessed against your account.
Transaction Limitations
After the certificate is opened, you may not make deposits into the certificate until the maturity date. After dividends have been credited to your certificate, you may withdraw dividends in any amount. IRA withdrawals may be subject to taxation as provided by law as well as an IRS penalty if you are under age 59 ½. See your IRA Custodial Agreement and/or consult your tax or legal advisor. If your certificate is pledged to us to secure any loan obligation, you will be required to renew the certificate or leave the funds on deposit with us until the loan is paid or we specifically release the funds.
Maturity Date
Your account will mature at the maturity date stated on the maturity notice.
Early Withdrawal Penalties
We may impose a penalty if you withdraw any of the principal in your account before maturity date. The penalty for 6 month to 12 month certificate terms will be equal to 90 days of dividends. The penalty for certificate terms greater than 12 months will be equal to 180 days of dividends. The penalty will, if necessary, be taken from the principal amount of the certificate.
Renewal Policies
Your certificate will automatically renew at maturity. You will have a grace period of 10 calendar days after the maturity date to withdraw the funds in the certificate without being charged an early withdrawal penalty. Dividends credited to your certificate and not withdrawn prior to renewal are added to principal and may not be withdrawn without incurring an early withdrawal penalty.
Nature of Dividends
The Credit Union pays dividends from current income and available earnings after required transfers to reserves at the end of the dividend period, therefore dividends are not guaranteed. The dividend rate and Annual Percentage Yield set forth in the disclosure are prospective rates and yields the Credit Union anticipates paying for the applicable dividend period.
Deposit Insurance
Member deposits in this Credit Union are federally insured by the National Credit Union Administration (NCUA) up to $250,000. IRA deposits are separately insured by NCUA up to $250,000.
TIS_0218
Privacy Notice
Rev. 03/2018
| FACTS | WHAT DOES SEVEN SEVENTEEN CREDIT UNION, INC. DO WITH YOUR PERSONAL INFORMATION? |
|---|---|
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
|
| How? | All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons Seven Seventeen Credit Union, Inc. chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Seven Seventeen share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes — to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates' everyday business purposes — information about your transactions and experiences | Yes | No |
| For our affiliates' everyday business purposes — information about your creditworthiness | No | We don’t share |
| For non-affiliates to market to you | No | We don’t share |
| QUESTIONS? |
|---|
| Seven Seventeen Credit Union 3181 Larchmont Ave., NE, Warren, OH 44483 800-775-7741 web: www.717cu.com email: [email protected] |
| WHAT WE DO | |
|---|---|
| Question | Answer |
| How does Seven Seventeen protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access of your personal information to those employees who need to know it to provide products and services to you. |
| How does Seven Seventeen collect my personal information? | We collect your personal information, for example, when you
|
| Why can’t I limit all sharing? | Federal law gives you the right to limit only
|
| DEFINITIONS | |
|---|---|
| Term | Definition |
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
|
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
|
| Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|
Online Privacy Notice
Last Updated January 2, 2025
Seven Seventeen Credit Union, a member-owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the online privacy of our members. This policy addresses the online privacy policy and practices of Seven Seventeen Credit Union and its partners covering the online collection, use and disclosure of information collected from visitors to our online interfaces including but not limited to our websites, mobile applications, online account opening system, online banking platform and 7 17 branded social media sites or pages, as well as any interactions you may have while viewing content provided through one of our digital advertising campaigns.
Please also refer to our general Privacy Notice (https://www.717cu.com/privacy) for additional information regarding other general privacy practices, your privacy rights and the types of personal information we collect and share as we conduct business of the Credit Union. In addition, you may be subject to other contractual terms in accordance with products you select and their related service agreements.
If you are a California resident, you may have rights under the California Consumer Privacy Act. Click here to learn more.
Information We Collect Online
Seven Seventeen Credit Union may collect information about you when you browse our sites, use our digital services, or when entering data into an application for new products or services. We may collect information about your computer or device, Internet browser, pages you visited within our site(s), and information you provide voluntarily, such as your zip code or survey responses. It is possible to browse our site without actively submitting any personally identifiable information. Certain transactions and applications will require personally identifiable information.
Non-Personally Identifiable Information We Collect Online
You can browse anonymously on our sites. Our sites do not require visitors to provide personal information of any kind. Our web servers collect the IP addresses of visitors. This information is aggregated to measure the number of visits, average time spent on the site(s), pages viewed, etc. This information is used to improve the content of the sites to better serve our members. Google Analytics Demographics has been enabled for the sites in order to provide more relevant and useful information to our current and potential members.
Subsequently, there is information about your device hardware and software that is automatically collected. This information can include: your IP address, browser type, domain names, internet service provider (ISP), device registration location, your unique device identifier, the pages you view on our site(s), operating system, access times and referring website addresses. To prevent any Google Analytics data collection, users can install a Google Analytics Opt-out Browser Add-on.
Personally Identifiable Information We Collect Online
Through your use of our sites and services, we may collect personally identifiable information that you voluntarily provide to us. If you wish to receive information from us, you may be asked to provide personal information and certain transactions and applications will require personally identifiable information. Once you sign in or begin completing an application or form, you are no longer anonymous because we need to identify you to provide those services.
Personal information that you provide may include your name, mailing address, email address, phone number (home and/or mobile number), account number and user name and password. We may collect limited location information, for example to help you find a branch or ATM location when requested by you within our mobile app. Location information will not be collected when the mobile app is not in use. We may also collect other financial information such as check images, to process your transactions and payment card information, social security numbers and driver’s licenses (or comparable) when you provide such information while using our online services and where we believe it is reasonably required for ordinary business purposes.
Once you provide personally identifiable information on our sites, we can also identify previously anonymous data related to your current and future visits, such as number of visits, web pages viewed, etc. unless you modify your cookie settings.
How We Use Your Personally Identifiable Information
We use the personally identifiable information we collect for things such as:
- Providing services to you;
- Processing applications for products and services and performing transactions;
- Processing employment applications;
- Verifying your identity (such as when you access your account information);
- Preventing fraud and enhancing the security of your account or our online services;
- Responding to your requests and communicating with you;
- Sending information on our products and services that could be of interest to you;
- Operating, evaluating and improving our business and sites (including developing new products and services; improving existing products and services; performing data analytics; and performing accounting, auditing and other internal functions);
- Complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies;
- For any other purposes that we may specifically disclose at the time you provide or we collect your information.
Information We Share
We do not disclose personally identifiable information that is collected about you, or users of our website and electronic services, to affiliates or unaffiliated third parties except as permitted by law, to respond to your requests, to process applications and transactions, and to verify your identity.
We may share anonymous or aggregated information with third parties to help deliver products, services, and content that are better tailored to the users of our online services and for other purposes.
Please refer to our general Privacy Notice about the parties who receive personal and sometimes nonpublic information from us as we conduct business of the Credit Union.
How We Collect Information Online
Internet technology is constantly changing and we are always working to make your online experience the best available. Various tools and techniques are used to gather and analyze website visits and sessions.
Some areas of Seven Seventeen’s sites may use "cookies". A cookie is a file that is stored directly on your computer, smartphone or other internet access device that allows the servers to log the pages you use to determine if you have visited the site before. It also stores your preferences and other information to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content. This information is used to provide certain website features during your visit.
When you visit our sites, we may use cookies and information gathered through their use to personalize your experience with us based on the products, services and other interactions you have with us. Cookies also help us protect you when you conduct business online. They are common on websites and do not harm your computer. Cookies do NOT transmit any personal information about you.
The browsers of most computers, smartphones and other internet access devices are set to accept cookies. You can refuse to accept these cookies through your browser settings. You will need to manage your cookie settings for each device and browser you use. If you choose to reject cookies, you may not be able to use the full functionality of our sites. For example, if we are not able to recognize your device, you may need to complete a Multi- Factor Authentication (MFA) process each time you log on to Online or Mobile Banking. You also may not receive customized advertising or other offers from us that may be relevant to your interests and needs.
In addition to using cookies, we may also use similar technologies to track users’ interactions with our sites. Some of these technologies include web beacons, pixel tags, clear GIFs or similar tools.
Heat mapping and session recording
Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior. Some of these services may record sessions and make them available for later visual playback.
Hotjar is a session recording and heat mapping service that collects information about the browser (type, version, screen size, etc.), basic information about the user (language, time zone), and data containing mouse movements, clicks, scroll events. No personal data is ever sent or shared between websites. Our website uses Hotjar, a third-party analytics tool, to track page content and click/touch, movement, and scroll activity. You can opt-out at https://www.hotjar.com/policies/do-not-track/.
Interest-Based Advertising
Seven Seventeen Credit Union and its partners may collect personally identifiable information about your online activities over time and across different web sites when you use our sites. Some of the advertisements that click-through to our sites and/or may be on our sites contain cookies that allow for the monitoring of your response to these advertisements (sometimes referred to as interest-based advertisements). Our advertisements may also appear on other websites that use the same advertising service providers as us. These advertising service providers may use your browsing history across websites to choose which advertisements to display to you.
If you do not wish to have us and/or our third-party advertising service providers know which advertisements and subsequent websites you have viewed, you may opt-out using the YourAdChoices website (https://optout.aboutads.info/ established by the Digital Advertising Alliance). The Digital Advertising Alliance website contains important information on cookies, behavioral advertising, and what opting out will and will not do and choices you can make regarding interest-based advertisements.
Please note: opting out of behavioral advertising will not stop you from receiving advertisements. You will still see the same number of advertisements as before, but they may not be as relevant to you. If you use other Computers or browsers and want to opt out of interest based advertisements, you will need to repeat this process for each Computer or browser. If you delete your Cookies and want to continue to be opted out of interest based advertisements you will have to repeat this opt-out process.
Our sites may use Google AdWords or Facebook remarketing services to advertise online. This uses a cookie to collect non-personal information to inform, optimize, and serve ads based on someone's past visits to our sites. Visitors may see online ads for our services on Google, Facebook or third-party websites. Any data collected will be used in accordance with our own privacy policy, as well as Google & Facebook privacy policies.
Users can opt-out of remarketing by visiting the following links: Google | Facebook
Online Planning Tools
Planning tools, information and interactive calculators are made available to you as self- help tools for your independent use. We do not currently store information that you enter into one of these planning tools or calculators. We cannot and do not guarantee their accuracy or their applicability to your circumstances.
Links to Other Third-Party Websites
Seven Seventeen Credit Union provides links to other websites for convenience and informational purposes only. Users should be aware that when you select a link on our sites to an external website, you are leaving Seven Seventeen’s site. You will see a disclosure on our site that alerts you when you are leaving our website. Seven Seventeen does not own or operate the linked websites and is not responsible for the content of the websites. Seven Seventeen does not make any guarantees or endorsements of products that may be available on the linked websites. Seven Seventeen does not represent either you or the other party if you enter into a transaction on the websites. Privacy and security policies may differ from those practiced by Seven Seventeen.
Social Media
You may also find additional information on our products and services through our social media sites such as Facebook, X, Instagram, LinkedIn, YouTube and App Stores. Please keep in mind that any information you share is visible to all participants on these social media sites and you should never post any sensitive personal information (such as account number or social security number). Please carefully review the Terms of Use and Privacy Policy on these social media sites as they may be different than our own policies.
Protecting Children's Privacy Online
We respect the privacy of children and comply with the practices under the Children's Online Privacy Protection Act. From our Web sites, we do not knowingly collect or use personal information from children under 13 years of age.
Chat
Seven Seventeen Credit Union may make an interactive Artificial Intelligence online chat (“AI Chatbot, Chatbot, Chat”) service available to you. The Credit Union makes no warranty that the Chat service will be available at any particular time or be free of fault or error.
If you are under the age of 13 years old and invited to use the Chat service, you must not use the Chat service and you must leave the site.
During your use of the Chat service, you may interact with a bot, chatbot, virtual assistant, virtual concierge, or other non-human (each, a “Chatbot”). We will disclose the use of the Chatbot to the extent required by applicable law. When engaging with us through use of the Chat service, be advised that chats will be monitored and retained. We may use communication information based on our business need to receive and act upon your feedback or issues and for training purposes. The data you submit may be shared with third-party service providers who assist us in operating our website or chatbot. The data you submit may be analyzed and used to help train and improve the performance of the AI chatbot. This training process helps the chatbot provide more accurate and contextually relevant responses over time.
The Chat service is provided as a convenience. Participating in the Chat service does not constitute consent by you or us to use electronic records and signatures as a substitute for written documents. Any personal information shared with us when using the Chat service shall be subject to the applicable privacy-related policies and notices described within this document. Chat messages are not encrypted. Do not send sensitive information such as account numbers, social security numbers, etc. via the chat. Seven Seventeen Credit Union will never ask that you send us sensitive information via the chat platform.
You will not use the Chat service to send any abusive, defamatory, dishonest, or obscene message, and doing so may result in termination of the Chat services session and membership with Seven Seventeen Credit Union, if applicable.
Email Communications
When you choose to provide Seven Seventeen Credit Union with an email address as an accepted communication channel, you are consenting to Seven Seventeen Credit Union occasionally emailing you about products, services and information that may be of interest to you. We will never ask you to provide or confirm any account or personal information through email unless a secure link is established for that purpose.
Under various Federal and State laws and regulations, members may choose to opt-out of receiving promotional emails from Seven Seventeen Credit Union by clicking on the “unsubscribe” link located in the emailed communication. It may take 30 days to process your unsubscribe request. Please note that this does not unsubscribe you from receiving important notifications regarding your current accounts via email. This also does not stop any alerts or notifications that you may have set up for your accounts.
Please be aware that email is not a secure form of communication and there may be a loss of confidentiality when emailing personal information. Please do not send your account number, social security number, PIN number, Login IDs or passwords through email unless a secure link is established for that purpose.
Online Security Practices
At Seven Seventeen Credit Union, the privacy of our members is a high priority. Any confidential information provided to us through our sites or during the normal course of business will remain confidential and be used solely by the credit union and its affiliates. Personal data will not be sold or given to any unaffiliated third party for their independent use, unless required by law. Seven Seventeen will protect the personal information of its members by maintaining strong security controls to ensure that member information in our files, on computers and on the Internet are protected both online and off-line. We utilize data encryption to guard against unauthorized access to personal records and to help ensure the accuracy of communications and transactions. Seven Seventeen will partner only with businesses that follow strict confidentiality requirements and offer products designed to enhance the well-being of our members.
Our systems use cutting-edge technology security features to protect you and your financial information. This technology includes SSL/TLS encryption and enhanced Multi-Factor Authentication (MFA). For more information on the security of our banking systems, please visit the links below.
You play a critical role in protecting your information. For best practices and safety tips regarding your electronic banking and communications, please visit www.717cu.com/bestpractices.
Updates to Our Online Privacy Notice
From time to time, we may change this policy. The effective date of this policy, as indicated above, reflects the last time this policy was revised. Any changes to this policy will become effective when we post the revised policy on our website. Your use of the website following these changes means that you accept the revised policy.
Seven Seventeen Credit Union
3181 Larchmont Ave., NE, Warren, OH 44483
1-800-775-7741
www.717cu.com