7 17 Credit Union Announces Change to Person-Centric Account Access

Learn about updates for NetWorth24 Online Banking, Mobile Banking App and CALL24 Telephone Banking.


Learn About Important Changes to Online Banking, Mobile Banking App and CALL24 in May 2023

Last updated on January 31, 2023

On May 1, 2023, 7 17 is making improvements to NetWorth24 online banking, mobile banking app and CALL24 telephone banking. A benefit of the upcoming changes is you will be able to:

  • Access all your primary 7 17 accounts as you do now, and
  • (NEW!) Access all 7 17 deposit and loan accounts on which you are associated (i.e. joint owner, co-borrower, authorized signer, trustee, etc.)

What's changing? The difference between account-centric and person-centric. 

Currently, the way you access your accounts via online, mobile and telephone banking is based on an account relationship, not a member or person relationship.  For example, if your account number is #123456, you can only see information specifically to that account; this type of access is account-centric. Only through special requests for cross account access could you access other account relationships on which you are associated (i.e. an account which you are a joint-owner). On May 1, 2023, 7 17 will become person-centric which will allow you to access all accounts you are associated with.

To understand the difference, think of it as a pyramid with several sections.

  • Person-centric has the single member at the top point of the pyramid; all of the accounts and products they are tied to live underneath them with the ability to access them all.
  • Account-centric is just one section of the pyramid, meaning you don’t get the entire view.  

Person Centric vs Account Centric Pyramid Image. Person-centric allows you to see all the pyramid sections. Account-centric allows you to see only one pyramid section.

Let's take a deeper look at the sections of our pyramid example:

  • The Green section of the pyramid represents your primary membership accounts, such as your personal saving and checking
  • The Yellow section of the pyramid represents you as a co-borrower on a 7 17 auto loan with a family member
  • The Red section of the pyramid represents you as an authorized signer for a 7 17 business checking account at the company where you work

Under person-centric, you will be able to have access to your primary accounts, the auto loan and the business checking account – all the sections of your pyramid. The advantage of a person-centric vs. account-centric system is you’re presented with a full picture and current standing of every account related to you as a member.

We will be sharing more detail about these changes soon.