Financial Education Blog

7 17’s New Branch is Officially Open in Canfield! Stop by!

We’re pleased to be a part of your neighborhood, Canfield!
 
7 17 Credit Union’s new Canfield branch, located at 4280 Boardman-Canfield Road, officially opened today, Monday, May 6.
 
The newly-constructed, free-standing office is the credit union’s 13th branch, its fourth in Mahoning County. The branch includes new features to provide enhanced service and more convenience with significantly expanded drive-thru hours for members to receive personal service using the latest technologies, including Personal Teller Machines.
 
 Canfield Branch Hours of Operation and Services
 
Lobby
  • Monday – Thursday, 9 a.m. – 5 p.m., Friday, 9 a.m. – 6 p.m., closed on Saturday and Sunday.
Drive-Thru Personal Teller – transactions with a personal teller via two-way video
  • Monday – Thursday, 8 a.m. – 7 p.m.
  • Friday, 7 a.m. – 7 p.m.
  • Saturday, 8 a.m. – 4 p.m.
 ATM – self-service machines, available 24/7
 
New Technology, Enhanced Service
 
While incorporating the credit union’s recently updated brand, the 4,200 square-foot branch includes new features to provide enhanced service and more convenience with significantly expanded drive-thru hours for members to receive personal service using the latest technologies.
 
A new teller station design in the lobby provides members with additional space and privacy. The station also provides wheelchair accessibility via a collapsible desk that pops out of the front of the station.
 
With its open floor plan, members will enjoy new furniture and fixtures in the waiting area. Members can also enjoy the warm glow of a glass fireplace, free Wi-Fi and a charging station.
  
The branch will also feature a Learning Hub to provide member-interactive tablets with valuable education tools, games, calculators, demos and more. The Canfield hub will feature two tablets, one of which will be wheelchair accessible. The learning hub is meant to be an evolving educational tool for members where they can learn more about the credit union and its products either on their own or with the help of an employee.
 
The drive-thru of the Canfield branch offers members enhanced options with the introduction of Personal Teller Plus.  Personal Teller Plus uses Personal Teller Machines (PTMs) to provide advanced drive-thru technology that allows members to talk directly to a 7 17 Personal Teller via two-way video. This new technology means members will no longer see or use drive-thru tubes to complete their transactions.
 
Personal Tellers are 7 17 Credit Union employees, working at our Operations Center.  They have been specifically trained to help members using PTMs.
While the machines are fairly interactive, 7 17 employees will be standing in the drive-thru for the first 30 days to assist members with the use of the PTMs during operational hours.

Members will also have the option to use the PTMs in self-serve mode 24/7. The self-serve option will allow the machines to function as traditional ATMs.

Transactions at our new PTMs are quick and secure. Plus, the new technology increases accuracy and efficiency. We hope all of our members will give them a try!

For more information about the new Canfield location or our new PTMs, visit www.717cu.com/Canfield-opening.

And don’t forget, our new Larchmont branch will open Monday, June 3! Located at 3185 Larchmont Ave. NE, the new location will feature the same technology and amenities as the new Canfield branch. For more information on our new Larchmont branch, visit www.717cu.com/Larchmont-opening.